Returns & Exchanges
At Golf HQ, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Whether the fit isn't right or you've changed your mind, we are here to ensure your shopping experience remains above par.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Securely place the unused products in their original manufacturer packaging, ensuring all tags and accessories are included to qualify for a full refund.
- 3.Label and Ship
Print the prepaid shipping label provided through our portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.